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Support

With Forever Solar, it's all about you. We're passionate about ensuring that your journey with our solar services is nothing short of excellent. But we're human too, and sometimes things may not unfold as expected. If there's ever something on your mind or if you have suggestions to share, don’t hesitate to reach out. Your voice matters to us!

Our Approach to Feedback Management:

  • We're committed to addressing and resolving concerns in a timely and efficient manner.

  • We aim to bolster trust by showcasing our effective administrative and solution-driven strategies.

  • Our dedication lies in constantly enhancing all facets of our business, from our dedicated team to the products we offer and the way we handle feedback.

How We Handle Your Feedback:

Feel free to voice your feedback whether over a call, a penned down letter, or a simple email.

  • Upon receipt, we ensure your feedback is directed to the right department without delay.

  • Our objective is to provide resolutions within a span of five business days.

  • For matters that require more in-depth attention, our senior management steps in, striving to find solutions within a maximum of twenty-two business days.

  • Through every step, we ensure you're updated on the progress.

Where to Send your Feedback

Call: 0431 878 034

Email: support@foreversolar.org

Visit: https://foreversolar.net.au/

Write to: 6/19 Upton St, Bundall QLD 4217

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